Utility Billing

2025 Utility User Rates

Moving in and moving out

It’s important that residents notify the City as early as possible for moving out or moving into a property within the city’s limits. We would like to make sure that we get all the information we need to make this transition smooth. Those moving out should make sure that the City has their forwarding address so that any invoices or refund checks can be sent to the correct location.

Online Bill Payment

Pay Online (beginning January 1, 2025)

Pay by Phone Instructions

The pay by phone number is 866-344-1823 and available 24/7. You will need to have your account number(s) available when making the call.

Bill Pay – (Pay using your bank’s online bill pay)

Payments should be sent to the address below and please include your account number(s) on the check

City of Gem Lake
4200 Otter Lake Road
Gem Lake, MN 55110

Pay by Check

Payments should be sent to the address below and please include your account number(s) on the check

City of Gem Lake
4200 Otter Lake Road
Gem Lake, MN 55110

If you have questions about your utility bill, please contact us at:

Email address: city@gemlakemn.org
Phone number: 651-747-2790

Utility Billing hours are Monday – Thursday, 8:00 a.m. – 3:00 p.m.

 

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  • To reach the City of Gem Lake – please call 651 747-2790 or 651 747-2792

    City offices/days open: 7:30 a.m. to 3:30 p.m.  Monday-Thursday, closed Fridays.